Data protection is a matter of trust and your privacy is important to us.
We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you.
We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.
You can visit the Site and browse without having to provide personal details.
During your visit to the Site you remain anonymous and at no time can we identify you unless you have an account on the Site and log on with your username and password.
Collection of Personal Information
COSPAC ® does not sell, share or trade customers personal information collected online with third parties.
Personal information collected online will only be disclosed within our corporate group for internal use only.
When you create a COSPAC ® membership account or place an order on our website, the personal information we collect may include your:
- Shipping Address
- Email Address
- Billing Address
- Country of Resident
- Telephone Number
- Mobile Number
The personal information we collect from you will be used in some or all of the following ways:
- To deliver the products you have purchased from COSPAC ® /www.cospac.co
- To update you on the delivery of the product and for customer support purposes
- To provide you with relevant product information
- To process your orders and to provide you with the services and information offered through our website and which you request
- To administer your account with us; verify and carry out financial transactions in relation to payments you make online; audit the downloading of data from our website; improve the layout and/or content of the pages of our website and customise them for users; identify visitors on our website; carry out research on our users’ demographics; send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to being contacted for these purposes.
We may pass your name and address on to a third party in order to make delivery of the product to you (for example to our courier or supplier.
When you register as a member on COSPAC ® website,
we may also use your personal information to send you marketing and/or promotional materials from time to time.
However, you may access this information by logging into your account on the Site. Here you can view the details of your orders that have been completed, those which are open and those which are
Your actual order details may be stored with us but for security reasons cannot be retrieved directly by us.username.
You undertake to treat the personal access data confidentially and not make it available to unauthorized third parties.
We cannot assume any liability for misuse of passwords unless this misuse is our fault.shortly to be dispatched and administer your address details, your account's password or your
Updating Your Personal Information
You can update your personal information anytime by accessing your account on COSPAC ® website.
Security of Your Personal Information
COSPAC ® ensures that all information collected will be safely and securely stored. We protect your personal information by:
- Restricting access to personal information
- Maintaining technology products to prevent unauthorized computer access
- Securely destroying your personal information when it's no longer needed for our record retention purposes
COSPAC ® reserves the right to modify and change the Privacy Statement at any time without any further notice.
Version: September 2017
TERMS AND CONDITIONS
Thank you for visiting the COSPAC ® website (the “Site”) of J & P Industrial Limited (“J & P”).
J & P is a company registered in Hong Kong SAR. Our correspondence address is Flat B, 26/F, Kin Ga Industrial Building, 9 San On Street, Tuen Mun, New Territories, Hong Kong.
This agreement does not acknowledge any relationship between you and J & P (partnership, collaboration, employment, or otherwise).
It does not entitle you to hold yourself as a representative of J & P.
In using the Site, you agree to accept responsibility for all activities conducted through your account. You are responsible for keeping your account and password secure. If you feel or suspect that the security of your account has been compromised or if there is unauthorized use of your account, please contact us immediately.
2. PROHIBITIONS AND FAILURE TO COMPLY
We may take actions against your account for activities including, but not limited to:
a.) Using any technology to attempt to hide the use of multiple accounts or disrupt any of our Services in any way
b.)Initiating communications that contain any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, profane, hateful, or racially, ethnically or otherwise objectionable material
c.)Advertising or sending unsolicited messages of any kind
d.)Impersonating others or providing any kind of false information.
J & P reserves the right to terminate any account at its sole discretion. We may send you an email to inform you of the termination of your account in such event.
3. INTELLECTUAL PROPERTY
All software and Content (which is defined as, or includes, any text, audio or music, video, graphics, photographs, and image) are the intellectual property of J & P and are protected by intellectual property and copyright laws and international treaty provisions. The Site is for your personal and non-commercial use only. Any non-personal and/or commercial use of the Content is only permitted when expressly authorised by J & P. You may not distribute, reproduce, publish, sell or license any Content contained within the Site without prior consent or authorization of J & P. Any such unauthorized actions may result in civil consequences or criminal penalties.
J & P reserves the right to withdraw or amend any item of the Services without notice. We will not be liable if for any reason the Site is unavailable at any time and for any period.
4. ELIGIBILITY TO PURCHASE
In order to place orders with us, you must meet our conditions of eligibility:
a.) Be aged 18 years of age or over
b.) Be in possession of a valid credit/debit card issued by a licensed bank acceptable to J & P for payment or be in possession of a valid PayPal account.
c.) Providing personal and payment details that are warranted by you to be both valid and accurate (email address, real name, phone number, billing information and other requested information as indicated on the Site)
All orders are subject to stock availability and confirmation of the order price. Items in your shopping cart are not reserved and may be purchased by other customers.
The Site is for your personal use only. You may not purchase goods from the Site for reselling purposes or commercial exploitation.
5. PRODUCT DESCRIPTION
J & P will endeavor to ensure that the Content and the product descriptions on the Site to be accurate and complete as possible.
We, however, do not warrant that Content and product descriptions are accurate, complete, current or error-free.
Prices are shown on the Site in Hong Kong Dollars (HKD). Prices displayed on the Site at the time your order is accepted will be honored except in the case of obvious error. Whilst we use our best endeavors to ensure that all prices appearing on the Site are accurate, we do not guarantee that they are error-free and reserve our right to rectify any errors. If we discover an error in the price of any products that you have ordered, we will inform you as soon as possible and offer you the option of reconfirming or canceling your order. If we are unable to contact you, we will treat the order as canceled.
If your credit/debit card is not denominated in Hong Kong Dollars (HKD), the final price charged in your currency will be calculated by your issuing bank in accordance with the applicable exchange rate on the day your card issuer processes the transaction.
We accept payments made by Visa, MasterCard, and PayPal.
By placing an order using one of the above Credit/Debit card and online payment methods, you confirm that the Credit/Debit card(s) or PayPal account used is yours or that you have been authorized by the owner to use it. If your card issuer refuses to authorize payment to J & P, we will not be liable for any delay or non-delivery.
Our payment processes meet the stringent international security standards set down by the Payment Card Industry to make your shopping experience safe and secure. If you have registered an account on the Site and have decided to save your card details with us, your details will be fully encrypted, solely used to process card transactions that you have initiated and securely stored on our systems. In the absence of negligence on our part, we will not be liable for any loss you may suffer if any third party procures unauthorized access to any data you provide when using our Services.
J & P does not guarantee that the use of the Site and Services will be error-free or that the Site or the servers that make it available are free of viruses or other harmful components. We recommend all users of the Site to ensure they have up-to-date software, including anti-virus, installed.
Some events may happen beyond our reasonable control, such as adverse weather. Under such conditions, J & P will always do its best to aim at maintaining its Services but will not be responsible for failing to meet any obligations in this TOS.
9. INDEMNITY AND WAIVER
At our request, you agree to compensate us fully and hold us, J & P (including its officers, directors, agents, affiliates, licensors, and suppliers), harmless from and against all liabilities, claims, expenses, damages and losses, including legal fees, arising from any breach of the TOS by you. This includes the use of the Site by any other persons using your account caused by your action or inaction.
If you breach the TOS and we take no action against you, it is no waiver for us to exercise our rights and remedies in any other situation where you breach the TOS.
Version: August 2017